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Law Library Services Update - COVID-19

Student Technology Assistance

ATR provides technology support services to currently enrolled BC Law students. Currently, ATR provides this support during posted hours virtually via Zoom and, if necessary, in-person by appointment only in the Student Computing Help Center located in Room 205 of the Law Library.

Until further notice, the Help Center will not accept walk-in visits. Students who require in-person support must schedule an appointment. If ATR staff determine that an appointment can be conducted virtually or over the phone, a member of ATR will arrange to meet with the student by some other means at the scheduled time.

Students who do not require in-person support are encouraged to send their queries to atrinbox@bc.edu.

Student Virtual Help Center Hours

Monday-Friday: 10:00 a.m. - noon & 2:00 - 4:00 p.m.

For Faculty and Staff

Faculty and staff can contact ATR at (617) 552-2604 or at atrinbox@bc.edu during the posted hours for technical support.

BC Law faculty and staff are also welcome to use all technology support available to students. Until further notice, faculty and staff who wish to use the Help Center must schedule an appointment. If ATR staff determine that an appointment can be conducted virtually or over the phone, a member of ATR will arrange to meet with the faculty or staff member by some other means at the scheduled time.

Off-Hours Support

Off-hours support is provided by the Help Center on the Chestnut Hill Campus. Students, faculty, and staff may contact the Help Center via phone, email, or chat for basic support. Please note that ATR and Law Library staff are the only individuals at BC who administer Law School-specific services and resources (e.g., access to servers and printers, Lexis, Westlaw, Bloomberg, and Clio). Help Center staff will likely not have access to or familiarity with these services and resources.